Privacy Policy

Prosper Business Solutions (“Prosper,” “we,” “us”) respects your privacy. This policy explains how we handle personal information collected through our website and business activities.

Information We Collect

We collect information you voluntarily provide when contacting us, requesting services, or working with us. This may include your name, contact details, business information, and correspondence. When you use our contact form, your inquiry is sent to us by email and you receive a short confirmation email.

Our website and service providers may also process technical information necessary to operate and protect the website, such as your IP address and browser details. This includes an automated check that helps keep spam out of the contact form, and a temporary record of your IP address used to limit repeated submissions. We do not use analytics, advertising or tracking cookies.

How We Use Information

We use personal information to respond to inquiries, provide our services, administer business relationships, maintain website security, and meet applicable legal obligations.

We do not sell personal information.

Service Providers

We use third-party providers for website hosting, security, and email services. They process information on our behalf, including in the United States (website hosting, security and email delivery) and Switzerland (email hosting). While it is outside Canada, personal information is subject to the laws of those countries and may be accessed by their courts, law enforcement and national security authorities.

Protection and Retention

We take reasonable steps to protect personal information and retain it only as long as reasonably necessary for business, contractual, or legal purposes, including any minimum period required by law.

Your Privacy Rights

You may email us to request access to or correction of your personal information, withdraw consent where applicable, or raise a privacy concern. We handle requests in accordance with applicable law. If you are not satisfied with our response, you may contact the Office of the Information and Privacy Commissioner for British Columbia or, where federal law applies, the Office of the Privacy Commissioner of Canada.

Contact

Privacy Officer
Prosper Business Solutions
[email protected]

Changes

We may update this policy periodically. The current version, with its effective date, will be available on our website.